Vietnamese values

The Vietnamese cultural classification is basically reactive and Confucian influence is still strong. They are, however, dialogue-orientated, this partly due […]

Myanmar / Burma 2013

In March I was able to spend some time in the remote and mysterious land of Burma, the last major […]

Jordan: a unique brand of hospitality

Among the world’s many tourism destinations, not more than a handful may be said to live up to the hospitality industry’s old dictum of “treat visitors as you would treat guests in your own home”. And it tells us a lot about the human condition that Jordan, a young and in many ways improbable country saddled with more than its fair share of economic and political problems, is one of them.

Customer Service, London style

“To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time” This is […]

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